Diagnóstico del cumplimiento práctico sobre la gestión de la Atención Farmacéutica, de cara a la Ley General de Salud 42-01 y el Decreto 246-06 sobre Medicamentos, en las Farmacias Comunitarias privadas del sector Bella Vista, Distrito Nacional

Abstract

Este trabajo de investigación tuvo como objetivo general diagnosticar el cumplimiento práctico de la Atención Farmacéutica (AF) de cara a la Ley General de Salud 42-01 y al Decreto 246-06 sobre Medicamentos en las Farmacias Comunitarias privadas del sector Bella Vista (FCPSBV), Distrito Nacional (D.N). La metodología de investigación se realizó o a través de entrevistas estructuradas por medio de cuestionarios al personal y a los usuarios, pacientes/cliente de estas farmacias. El universo fueron FCPSBV. Los resultados obtenidos en las farmacias de este sector fueron tabulados en gráficas, se discutieron y analizaron los resultados frente a la Ley General de Salud 42-01 al Decreto 246-06 sobre Medicamentos y a los marcos legales de España como país europeo, Argentina y Colombia como países latinoamericanos. Esta investigación corrobora los objetivos y las hipótesis planteadas reflejando las deficiencias en la gestión de la AF en las FCPSBV, poniendo en riesgo la calidad de vida de los pacientes, se puede decir que; Según lo establecido por la OMS la gestión de AF en las farmacias comunitarias privadas del sector Bella Vista es deficiente. Se infiere que la ausencia de los Directores Técnicos o Profesionales Farmacéuticos en las farmacias comunitarias privadas del sector Bella Vista, generan deficiencia y crisis en la AF. Los usuarios, pacientes/clientes, de las farmacias comunitarias privadas de este sector se muestran insatisfechos respecto a la dispensación como parte de la gestión de AF. El personal de las farmacias comunitarias privadas de este sector no muestra interés en validar el conocimiento del paciente/cliente sobre su prescripción médica. El concepto de seguimiento farmacoterapéutico es desconocido por el personal y por los usuarios, pacientes/clientes , de las farmacias comunitarias privadas de este sector. Los usuarios, pacientes/ clientes de las farmacias comunitarias privadas valoran la AF como un beneficio importante con respecto a la salud y la calidad de vida. La dispensación de medicamentos sin receta en las farmacias comunitarias privadas de este sector, se efectúa bajo cualquier circunstancia, solo al menos que el medicamento sea controlado, demostrando así, que la actividades de la AF están orientadas al medicamento y no al paciente. El personal de las farmacias comunitarias privadas del sector Bella Vista manifiestan que en casos relacionados con PRM se carece de un sistema de reporte debido a la no implementación por parte del Ministerio de Salud Publica (MSP). Los intervalos de las inspecciones por parte del MSP resultan muy espaciados en las farmacias comunitarias privadas del sector Bella Vista lo que dificulta, la efectiva regencia farmacéutica, en perjuicio de la salud y calidad de vida de los pacientes/clientes. La indicación farmacéutica es implementada en las farmacias comunitarias privadas del sector Bella Vista.

This research has the general objective to diagnose the practical implementation of the Pharmaceutical (PC) Caution ahead of the General Health Law 42-01 and Decree 246-06 on Drug Community Pharmacies in the private sector Bella Vista (FCPSBV) National District (D.N). The research methodology was conducted through structured interviews using questionnaires to staff and patient / client or users of these pharmacies. The universe was FCPSBV. The results obtained in this sector pharmacies were tabulated in charts, discussed and analyzed the results against the General Health Law 42-01 on Drugs Decree 246-06 and legal frameworks of Spain as a European country, Argentina and Colombia as Latin American countries. This research supports the objectives and hypotheses reflecting weaknesses in the management of AF in FCPSBV, jeopardizing the quality of life for patients; we can say that: As established by who PC management in the private sector community pharmacies Bella Vista is poor. It is inferred that the lack of technical or professional Pharmaceutical directors in private sector community pharmacies Bella Vista, generate deficiency and crisis in the PC. Users, patients / clients, private community pharmacies in this sector are dissatisfied about the dispensation as part of the management of PC. The staff of the private community pharmacies in this sector shows no interest in validating the knowledge of the patient / client about his prescription. The concept of pharmaceutical care is unknown to the staff and users, patients / clients, private community pharmacies in this sector. Users, patients / clients private community pharmacies PC value as an important benefit with regard to health and quality of life. Dispensing drugs without a prescription in private community pharmacies in this sector is carried out under any circumstances, only unless the drug is controlled, thus demonstrating that the activities of the PC are facing drug and not the patient. The staff of private sector community pharmacies Bella Vista show that in cases related to PRM lacks a reporting system due to non-implementation by the Ministry of Public Health (MSP). The intervals between inspections by the MSP are widely spaced in private sector community pharmacies Bella Vista hindering the effective pharmaceutical regency, to the detriment of the health and quality of life of patients / clients. The pharmaceutical indication is implemented in the private sector community pharmacies Bella Vista.

This research has the general objective to diagnose the practical implementation of the Pharmaceutical (PC) Caution ahead of the General Health Law 42-01 and Decree 246-06 on Drug Community Pharmacies in the private sector Bella Vista (FCPSBV) National District (D.N). The research methodology was conducted through structured interviews using questionnaires to staff and patient / client or users of these pharmacies. The universe was FCPSBV. The results obtained in this sector pharmacies were tabulated in charts, discussed and analyzed the results against the General Health Law 42-01 on Drugs Decree 246-06 and legal frameworks of Spain as a European country, Argentina and Colombia as Latin American countries. This research supports the objectives and hypotheses reflecting weaknesses in the management of AF in FCPSBV, jeopardizing the quality of life for patients; we can say that: As established by who PC management in the private sector community pharmacies Bella Vista is poor. It is inferred that the lack of technical or professional Pharmaceutical directors in private sector community pharmacies Bella Vista, generate deficiency and crisis in the PC. Users, patients / clients, private community pharmacies in this sector are dissatisfied about the dispensation as part of the management of PC. The staff of the private community pharmacies in this sector shows no interest in validating the knowledge of the patient / client about his prescription. The concept of pharmaceutical care is unknown to the staff and users, patients / clients, private community pharmacies in this sector. Users, patients / clients private community pharmacies PC value as an important benefit with regard to health and quality of life. Dispensing drugs without a prescription in private community pharmacies in this sector is carried out under any circumstances, only unless the drug is controlled, thus demonstrating that the activities of the PC are facing drug and not the patient. The staff of private sector community pharmacies Bella Vista show that in cases related to PRM lacks a reporting system due to non-implementation by the Ministry of Public Health (MSP). The intervals between inspections by the MSP are widely spaced in private sector community pharmacies Bella Vista hindering the effective pharmaceutical regency, to the detriment of the health and quality of life of patients / clients. The pharmaceutical indication is implemented in the private sector community pharmacies Bella Vista.